1. What Information Do We Collect?
Viibet collects three types of data from platform users — information provided directly, data collected automatically, and information received from third parties.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Registration & Contact |
| Financial Information | Payment methods, transaction history | Payment Processing |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Usage Data | Betting history, game preferences, login times | Service Improvement |
| Location Information | Country & Region (IP-based) | Legal Compliance & Service Eligibility |
All information provided at registration is given voluntarily; however, withholding certain details may limit access to some services. For example, withdrawals cannot be processed without KYC information.
We never store your password in plain text. All passwords are encrypted using bcrypt hashing.
2. How Is Your Information Used?
Viibet uses collected data solely for specific, legitimate purposes. Your information is never used beyond what is outlined in this Privacy Policy.
Your data is used for the following purposes:
- Account Management: To verify registration, login, and secure your account.
- Payment Processing: To maintain deposit, withdrawal, and transaction history.
- Personalized Experience: To show you betting options and promotions tailored to your preferences.
- Customer Support: To process support requests and resolve issues.
- Legal Compliance: To comply with KYC and AML (Anti-Money Laundering) regulations.
- Security: To detect fraud, hacking, and suspicious activity.
- Development: To improve platform performance and usability.
Marketing Communications
We only send promotional content if you have opted in to receive marketing emails and notifications. You can unsubscribe at any time from your account settings.
4. Data Retention & Periods
How long we retain your data depends on the type of information and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance & Dispute Resolution |
| Transaction Data | 7 Years | AML Compliance & Financial Audits |
| KYC Documents | 5 years after account closure | Identity Verification Records |
| Betting History | 3 Years | Dispute Resolution & Reporting |
| Log Files | 1 Year | Security & Troubleshooting |
| Marketing Preferences | Until account closure | Respecting Communication Preferences |
Once the retention period expires, data is securely deleted or anonymized.
5. Security Measures
Viibet uses both technical and organizational security measures to protect your data. Our security infrastructure is regularly updated and audited.
- Encryption: All data is transmitted encrypted under TLS 1.3 protocol.
- Firewall: Protected by an advanced Web Application Firewall (WAF).
- DDoS Protection: The platform is protected against large-scale cyberattacks.
- Two-Factor Authentication (2FA): Enable 2FA on your account for an extra layer of security.
- Access Controls: Only authorized personnel have access to specific data.
- Regular Audits: Regular penetration testing conducted by independent security experts.
In the Event of a Data Breach
In the event of a data breach, affected users will be notified within 72 hours and immediate remedial action will be taken.
6. Cookie Policy
The Viibet website uses several types of cookies. Cookies are small text files stored in your browser that help improve platform functionality.
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Login session, security | Until End of Session | |
| Performance Cookies | Page Load Speed Measurement | 1 Year | |
| Functional Cookies | Remembering Language & Preferences | 6 Months | |
| Analytics Cookies | User Behavior Analytics | 2 Years |
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.
7. Your Data Rights
Every registered Viibet user has the following rights over their own data:
Right to Know
You can find out what data we hold about you at any time.
Right to Rectification
You can request corrections to any inaccurate information.
Right to Erasure
Request deletion of your data under certain conditions.
Portability
You can download a copy of your data at any time.
Restrict Processing
Restrict how your data is used for specific purposes.
Right to Object
Object to marketing or profiling.
To exercise these rights, privacy@viibet.ws-. We will respond within 30 days.
In certain cases, legal obligations may prevent us from deleting all data. If so, we will explain the reason to you.
8. Protection of Minors' Data
Viibet is strictly not intended for anyone under the age of 18. We do not knowingly collect any data from minors.
If a minor creates or uses an account:
- The account will be closed immediately.
- All collected data will be securely deleted.
- Any existing transactions will be reviewed.
If you become aware that a minor is using Viibet, please privacy@viibet.wsto let us know. We will take immediate action.
A note for parents — please use parental control software to prevent your children from accessing online betting platforms.
9. Third-Party Services & Links
Viibet uses trusted third-party technology services to operate the platform. Each provider is bound by a strict Data Processing Agreement (DPA).
- Cloud Storage: International-standard cloud providers for data storage and backup.
- Payment Gateway: Licensed payment providers for transaction processing.
- Security Services: A specialist firm in detecting and preventing cyber threats.
- Analytics: Anonymous statistical analysis for platform improvement.
These third parties only access the data necessary for their specific function and may not use it for any other purpose.
About External Links
If the Viibet platform contains links to external websites, we are not responsible for those sites' privacy practices. Please review each site's own policy.
10. Changes to the Privacy Policy
Viibet may update this Privacy Policy when necessary. In the event of changes:
- You will be notified at your registered email at least 14 days before any significant changes take effect.
- The "Last Updated" date at the top of this page will be revised accordingly.
- A notice will be published on the platform's notice board.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
11. Contact & Complaints
For any questions, requests, or complaints regarding data protection, please contact our Data Protection Team:
Data Protection Contact
Email: privacy@viibet.ws
General Support: support@viibet.ws
Response time: within 30 business days
If your complaint remains unresolved, you have the right to escalate it to the relevant regulatory authority. We are always committed to protecting our users' privacy.