FAQ Answers in Bangla

Viibet FAQ — all your questions answered here

Have a question about registration, login, bonuses, payments, or betting? Find your answer below.

50+
FAQ
Compiled
8
Various
Category
24/7
Live Support
Available
Select a Category
Didn't find your answer?

Our Bangla support team is available 24/7 to help you.

Email Us

No results found for your search.
Try different keywords or get in touch with our support team.

Message Support

Viibet is a trusted online betting and gaming platform in Bangladesh. Thousands of users visit the Viibet FAQ page every day to find clear, straightforward answers on everything from registration to withdrawals. If you have questions about Viibet, browse the categories below.

Questions are organized by category. Use the menu on the left or the pill buttons at the top to browse a specific section, or type in the search box to find what you need directly.

Account & Registration

To register on Viibet, you'll need an active mobile number, a username, and a strong password. You'll also need to provide your date of birth to confirm you're at least 18 years old. Registration is completely free and takes under 2 minutes. registration page Go.

No. Under Viibet's rules, each person is allowed only one account. If multiple accounts are opened from the same mobile number or device, all associated accounts may be suspended and any accumulated bonuses will be forfeited.

Basic verification is completed during registration using a mobile OTP. However, for large withdrawals, you may be required to submit KYC documents (national ID). This is done to protect the security of your account.

You can change your password at any time from your account settings. Your username, once set during registration, generally cannot be changed. If you need a username change, please contact the support team.

Yes. If you'd like to close your account, send a request to support@viibet.ws. Make sure to withdraw any remaining balance before the account is closed. Responsible Gaming The page also offers a self-exclusion option.

Bonuses & Promotions

New members can receive a welcome bonus of up to 150% on their first deposit. For example, deposit ৳1,000 and get an extra ৳1,500 in bonus funds. To qualify, make your first deposit within 7 days of registration. More details on the Bonus page See.

No, bonus funds cannot be withdrawn directly. Any bonus you receive comes with a wagering requirement (e.g., 10x or 20x), meaning you must place bets totalling 10 to 20 times the bonus amount before it can be withdrawn. Requirements vary by bonus — Terms & Conditions Read.

Log in and make a deposit every day to have a reload bonus automatically credited to your account. The rate varies week to week, so Bonus page Check back regularly. Cashback is generally credited on a weekly basis.

Yes! When a friend registers using your referral link and makes their first deposit, you'll receive a referral bonus — and your friend will get their welcome bonus too. You can find your referral link in your account dashboard.

Deposits & Withdrawals

You can deposit using all major mobile banking options in Bangladesh — bKash, Nagad, and Rocket — as well as Visa/Mastercard. Withdrawals are available through the same methods. All transactions are SSL secured.

The minimum deposit on Viibet is just ৳200 BDT — one of the lowest among betting platforms in Bangladesh. Deposits via bKash and Nagad are typically credited within 3–5 minutes.

Withdrawal requests are typically processed within 15 minutes to 24 hours. Mobile banking (bKash/Nagad) is the fastest option. Your first withdrawal may take a little longer due to KYC verification.

Daily withdrawal limits vary by account type. Standard accounts can withdraw up to ৳50,000 per day, while verified accounts may withdraw higher amounts. The minimum withdrawal is ৳500.

Yes. If a deposit fails for any reason, the funds are usually returned to your mobile banking account automatically. If you don't receive the refund, contact support@viibet.ws with your transaction ID.

Betting

You can bet on cricket, football, tennis, badminton, kabaddi, hockey, and more — across both international and local tournaments. With live betting, you can place wagers at real-time odds while a match is in progress. For more details, see the on the Betting page।

With live betting, you can place bets even after a match has started. Make decisions based on the score, wickets, or how the game is unfolding in real time. Odds change every moment, so quick decisions are key — once a bet is confirmed, it cannot be cancelled.

In most cases, bets cannot be cancelled once a match has started. However, for eligible matches with the cash out feature, you can withdraw partial or full winnings early. If the cash out option is available, the button will appear on your bet slip.

Yes. For any officially cancelled or abandoned match, the full bet amount is refunded to your account. Refunds are typically processed within 24 hours.

Security & Privacy

Viibet uses 256-bit SSL encryption — the same standard as banking-grade security. Your personal information and payment data are never shared with third parties. Privacy Policy Read.

You can enable 2FA under Account Settings > Security. An OTP will be sent to your mobile number. Once active, a verification code will be sent to your phone every time you log in, preventing unauthorized access to your account.

Change your password immediately and notify us at support@viibet.ws. Our security team will review your account activity and, if necessary, temporarily lock your account.

Mobile App

The Viibet app is available on both Android and iOS. Download page and download the APK or App Store link for your device. Android users may need to enable "Unknown Sources" to complete the installation.

Yes, all features are available on both platforms. However, the app offers extras — Face ID/fingerprint login, push notifications, and faster loading. For mobile users, the app is the better experience.

When you open the app, you'll automatically receive a notification if an update is available. Or visit the Download page Download the latest version from and install it over the existing one — your data will not be deleted.

Lottery

on the Lottery page and select your preferred draw. Choose the number of tickets and pay using your account balance. Your ticket numbers will be saved in the dashboard, and draw results will be sent as push notifications in the app.

Lottery winnings are credited automatically to your Viibet account balance. You can then withdraw the funds to mobile banking through the standard withdrawal process.

Support & Contact

Email: support@viibet.ws. Live Chat: click the chat icon at the bottom-right of the site. Bangla support is available 24 hours a day, 7 days a week. Most queries are answered within 15 minutes.

Send a detailed complaint to support@viibet.ws. Including screenshots or a transaction ID helps speed up the resolution. We aim to resolve significant complaints within 24 hours.

Viibet is deeply committed to responsible gaming. on the Responsible Gaming page You can set deposit limits, self-exclusion, and cooling-off periods. Contact support if you need assistance.
Why Choose Viibet
Fast Payments

Withdrawals to bKash and Nagad processed within 15 minutes. The fastest payment processing in Bangladesh.

Completely Secure

256-bit SSL, 2FA protection, and 24/7 fraud monitoring — your account is always secure.

Bangla Support

Chat in Bangla, any time of day. Our support team is ready to help you in your language.

Best Bonuses

150% welcome bonus, daily reload, and cashback — among the most generous offers in Bangladesh.

Smart App

A fast, lightweight app for Android and iOS. Enjoy fingerprint login and live notifications.

Live Betting

Bet at real-time odds while the match is in progress. Covers cricket, football, and more.

Get Started Today

No more questions? Then let's get started!

Register on Viibet and enjoy Bangladesh's best betting experience with a 150% welcome bonus.

Register for Free Download the App

18+ · Gamble Responsibly · Safe & Trusted Platform

Thank you!
বাংলা